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27 Aug 2025

27 Aug 2025

5 mins

5 mins

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Warranty Support Isn’t a Feature. It’s the Difference.

Warranty support isn’t an add-on. We answer the phone on your behalf, manage claims end to end, and protect your reputation with fast, professional service under your brand.

Ben Brown
Ben Brown
Ben Brown

James Purcell

Managing Director

SUPPORT
WARRANTY
SUPPORT
WARRANTY
SUPPORT
WARRANTY

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Most warranty providers talk about products.
Very few talk about what actually happens when a customer needs help.

At Love Warranty, support is not an add-on. It is the core of how the warranty works.



We Answer the Phone for You

When your customer calls, we answer on your behalf.

  • A dedicated phone line

  • Answered by real people

  • No scripts

  • No call centres

  • No delays

Our team understands your dealership, your warranty structure, and how you want customers treated. We speak to customers as part of your business, not a third party hiding behind policy wording.

Acting as an Extension of Your Team

Warranty issues create friction when they land on the dealer.

Chasing updates.
Handling complaints.
Explaining decisions you didn’t make.

We remove that load entirely.

We manage claims, questions, and account support directly, so your team stays focused on selling cars, not firefighting warranty problems.

Clear Reporting, Not Guesswork

Support is only useful if it feeds back into better decisions.

Each month, you receive clear, practical reporting:

  • Claims trends

  • Fund performance

  • Cost patterns

  • Forward-looking forecasts

This gives you real insight into how your warranty programme is performing and where risks or opportunities are building. It protects margin and prevents surprises.

Fast Action When It Matters Most

Speed matters when something goes wrong.

Whether it’s a claim, a customer query, or an account issue, we act quickly to protect your reputation. Problems are dealt with before they escalate. Customers feel supported. Complaints stay contained.

This is how trust is maintained.

Support Under Your Brand, to Your Standards

Everything we do is delivered under your brand.

Customers see one business.
One standard of service.
One clear point of contact.

No passing responsibility. No finger-pointing. No reputational damage caused by a slow or disconnected warranty provider.

Warranty Support Done Properly

A warranty is only as good as the support behind it.

If you want a warranty partner that operates as part of your dealership, protects your reputation, and gives you visibility over performance, we should talk.

Register your interest to find out more.

Looking for more? Dive into our other articles, updates, and strategies

Costa Mesa, Orange County, California, USA

York, North Yorkshire, UK

@ 2026 Love Warranty Limited. All rights reverved

Love Warranty provides technology, administration support, and warranty programme management services to motor dealers and partners. We are not a bank, insurer, financial institution, lender, or credit intermediary. Our services do not include regulated financial advice, consumer credit, payment processing, or the custody of client funds. Any warranty products managed through our platform are provided subject to the applicable terms, conditions, and eligibility criteria agreed between Love Warranty and the dealer or programme owner.

Access to the Love Warranty platform and related services is governed by our Terms of Use and Privacy Policy. Any customer or dealer data entered into the platform is processed in accordance with applicable data protection laws and stored using appropriate security controls. Love Warranty does not guarantee financial outcomes, programme performance, claim ratios, or compliance results arising from the use of the platform or our services.

Where third-party tools, systems, or integrations are used, these are provided “as is”, and Love Warranty accepts no responsibility for their availability, accuracy, or continued operation. Love Warranty does not provide accounting, tax, or legal services unless formally agreed under a separate written agreement. Dealers and programme owners remain responsible for ensuring the accuracy of their data, the suitability and pricing of their warranty programmes, and compliance with all applicable laws and regulations.

Insights, analytics, financial modelling, or guidance made available through the platform or consultancy services are intended to support decision-making only and should not be relied upon as professional advice. Any projections or performance indicators are illustrative and not guarantees of future results.

Love Warranty Limited is a United Kingdom registered company. For information relating to platform usage, warranties, dealer programmes, support, or data security, please contact our team or refer to our Help Centre.

Costa Mesa, Orange County, California, USA

York, North Yorkshire, UK

@ 2026 Love Warranty Limited. All rights reverved

Love Warranty provides technology, administration support, and warranty programme management services to motor dealers and partners. We are not a bank, insurer, financial institution, lender, or credit intermediary. Our services do not include regulated financial advice, consumer credit, payment processing, or the custody of client funds. Any warranty products managed through our platform are provided subject to the applicable terms, conditions, and eligibility criteria agreed between Love Warranty and the dealer or programme owner.

Access to the Love Warranty platform and related services is governed by our Terms of Use and Privacy Policy. Any customer or dealer data entered into the platform is processed in accordance with applicable data protection laws and stored using appropriate security controls. Love Warranty does not guarantee financial outcomes, programme performance, claim ratios, or compliance results arising from the use of the platform or our services.

Where third-party tools, systems, or integrations are used, these are provided “as is”, and Love Warranty accepts no responsibility for their availability, accuracy, or continued operation. Love Warranty does not provide accounting, tax, or legal services unless formally agreed under a separate written agreement. Dealers and programme owners remain responsible for ensuring the accuracy of their data, the suitability and pricing of their warranty programmes, and compliance with all applicable laws and regulations.

Insights, analytics, financial modelling, or guidance made available through the platform or consultancy services are intended to support decision-making only and should not be relied upon as professional advice. Any projections or performance indicators are illustrative and not guarantees of future results.

Love Warranty Limited is a United Kingdom registered company. For information relating to platform usage, warranties, dealer programmes, support, or data security, please contact our team or refer to our Help Centre.

Costa Mesa, Orange County, California, USA

York, North Yorkshire, UK

@ 2026 Love Warranty Limited. All rights reverved

Love Warranty provides technology, administration support, and warranty programme management services to motor dealers and partners. We are not a bank, insurer, financial institution, lender, or credit intermediary. Our services do not include regulated financial advice, consumer credit, payment processing, or the custody of client funds. Any warranty products managed through our platform are provided subject to the applicable terms, conditions, and eligibility criteria agreed between Love Warranty and the dealer or programme owner.

Access to the Love Warranty platform and related services is governed by our Terms of Use and Privacy Policy. Any customer or dealer data entered into the platform is processed in accordance with applicable data protection laws and stored using appropriate security controls. Love Warranty does not guarantee financial outcomes, programme performance, claim ratios, or compliance results arising from the use of the platform or our services.

Where third-party tools, systems, or integrations are used, these are provided “as is”, and Love Warranty accepts no responsibility for their availability, accuracy, or continued operation. Love Warranty does not provide accounting, tax, or legal services unless formally agreed under a separate written agreement. Dealers and programme owners remain responsible for ensuring the accuracy of their data, the suitability and pricing of their warranty programmes, and compliance with all applicable laws and regulations.

Insights, analytics, financial modelling, or guidance made available through the platform or consultancy services are intended to support decision-making only and should not be relied upon as professional advice. Any projections or performance indicators are illustrative and not guarantees of future results.

Love Warranty Limited is a United Kingdom registered company. For information relating to platform usage, warranties, dealer programmes, support, or data security, please contact our team or refer to our Help Centre.