Warranty Support Isn’t a Feature. It’s the Difference.
Warranty support isn’t an add-on. We answer the phone on your behalf, manage claims end to end, and protect your reputation with fast, professional service under your brand.
James Purcell
Managing Director
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Most warranty providers talk about products.
Very few talk about what actually happens when a customer needs help.
At Love Warranty, support is not an add-on. It is the core of how the warranty works.
We Answer the Phone for You
When your customer calls, we answer on your behalf.
A dedicated phone line
Answered by real people
No scripts
No call centres
No delays
Our team understands your dealership, your warranty structure, and how you want customers treated. We speak to customers as part of your business, not a third party hiding behind policy wording.
Acting as an Extension of Your Team
Warranty issues create friction when they land on the dealer.
Chasing updates.
Handling complaints.
Explaining decisions you didn’t make.
We remove that load entirely.
We manage claims, questions, and account support directly, so your team stays focused on selling cars, not firefighting warranty problems.
Clear Reporting, Not Guesswork
Support is only useful if it feeds back into better decisions.
Each month, you receive clear, practical reporting:
Claims trends
Fund performance
Cost patterns
Forward-looking forecasts
This gives you real insight into how your warranty programme is performing and where risks or opportunities are building. It protects margin and prevents surprises.
Fast Action When It Matters Most
Speed matters when something goes wrong.
Whether it’s a claim, a customer query, or an account issue, we act quickly to protect your reputation. Problems are dealt with before they escalate. Customers feel supported. Complaints stay contained.
This is how trust is maintained.
Support Under Your Brand, to Your Standards
Everything we do is delivered under your brand.
Customers see one business.
One standard of service.
One clear point of contact.
No passing responsibility. No finger-pointing. No reputational damage caused by a slow or disconnected warranty provider.
Warranty Support Done Properly
A warranty is only as good as the support behind it.
If you want a warranty partner that operates as part of your dealership, protects your reputation, and gives you visibility over performance, we should talk.
Register your interest to find out more.
