Your claim has been submitted!
Thank you for submitting your claim. Your case has been logged and is now with our claims team.
What happens next?
A member of our claims team will review your claim and contact you to request a repair estimate.
What we need from you
A member of our claims team will review your claim and contact you to request a repair estimate.
Take your vehicle to a VAT-registered garage.
Take your vehicle to a VAT-registered garage.
Get a written repair estimate.
Get a written repair estimate.
Get written confirmation of the cause of failure.
Get written confirmation of the cause of failure.
Send your docs
Please include your LWS reference number in all emails. This is essential for us to manage your claim efficiently.
Do you prefer email? We're available at:
Send your docs
Please include your LWS reference number in all emails. This is essential for us to manage your claim efficiently.
Do you prefer email? We're available at:
Send your docs
Please include your LWS reference number in all emails. This is essential for us to manage your claim efficiently.
Do you prefer email? We're available at:
You must take your vehicle to a VAT-registered garage to obtain a written repair estimate and written confirmation of the cause of failure. Without this information, we are unable to assess or progress your claim.
Once you submit the online claims form, we create your claims case and issue an LWS reference number. You are then required to take your vehicle to a VAT-registered garage to obtain a repair estimate and confirmation of the cause of failure. Once we receive this information, we assess your claim in line with the terms and conditions of your policy.
Visit a VAT-registered garage to obtain a written repair estimate and cause of failure. Email both documents to claims@lovewarranty.com, ensuring your LWS reference number is included in the email subject. Your LWS number is sent to you by email after submitting the claims form.
A member of our claims team will contact you within 24 hours with the next steps. Once we receive your repair estimate and cause of failure, we aim to assess your claim within 72 hours. Response times may vary depending on the level of detail and accuracy of the information provided.
Claim approval depends on whether the parts being claimed for are covered under your policy, whether the vehicle has been maintained in line with the manufacturer’s guidelines, and whether the labour rates and repair costs fall within the policy limits. Labour rate limits and claim limits are set by your dealer and cannot be overridden.
Initially, we require only the repair estimate and cause of failure. If your claim progresses, we may also request your service history, MOT certificate, vehicle purchase invoice (including warranty purchase), and proof of insurance.
You must take your vehicle to a VAT-registered garage to obtain a written repair estimate and written confirmation of the cause of failure. Without this information, we are unable to assess or progress your claim.
Once you submit the online claims form, we create your claims case and issue an LWS reference number. You are then required to take your vehicle to a VAT-registered garage to obtain a repair estimate and confirmation of the cause of failure. Once we receive this information, we assess your claim in line with the terms and conditions of your policy.
Visit a VAT-registered garage to obtain a written repair estimate and cause of failure. Email both documents to claims@lovewarranty.com, ensuring your LWS reference number is included in the email subject. Your LWS number is sent to you by email after submitting the claims form.
A member of our claims team will contact you within 24 hours with the next steps. Once we receive your repair estimate and cause of failure, we aim to assess your claim within 72 hours. Response times may vary depending on the level of detail and accuracy of the information provided.
Claim approval depends on whether the parts being claimed for are covered under your policy, whether the vehicle has been maintained in line with the manufacturer’s guidelines, and whether the labour rates and repair costs fall within the policy limits. Labour rate limits and claim limits are set by your dealer and cannot be overridden.
Initially, we require only the repair estimate and cause of failure. If your claim progresses, we may also request your service history, MOT certificate, vehicle purchase invoice (including warranty purchase), and proof of insurance.
You must take your vehicle to a VAT-registered garage to obtain a written repair estimate and written confirmation of the cause of failure. Without this information, we are unable to assess or progress your claim.
Once you submit the online claims form, we create your claims case and issue an LWS reference number. You are then required to take your vehicle to a VAT-registered garage to obtain a repair estimate and confirmation of the cause of failure. Once we receive this information, we assess your claim in line with the terms and conditions of your policy.
Visit a VAT-registered garage to obtain a written repair estimate and cause of failure. Email both documents to claims@lovewarranty.com, ensuring your LWS reference number is included in the email subject. Your LWS number is sent to you by email after submitting the claims form.
A member of our claims team will contact you within 24 hours with the next steps. Once we receive your repair estimate and cause of failure, we aim to assess your claim within 72 hours. Response times may vary depending on the level of detail and accuracy of the information provided.
Claim approval depends on whether the parts being claimed for are covered under your policy, whether the vehicle has been maintained in line with the manufacturer’s guidelines, and whether the labour rates and repair costs fall within the policy limits. Labour rate limits and claim limits are set by your dealer and cannot be overridden.
Initially, we require only the repair estimate and cause of failure. If your claim progresses, we may also request your service history, MOT certificate, vehicle purchase invoice (including warranty purchase), and proof of insurance.