Privacy Policy

Last Updated

7 Aug 2025

Vectura respects your privacy. This Privacy Policy explains how we collect, use, and protect personal data in connection with the use of our platform and services.

1. Introduction

1.1 This Privacy Policy applies to all visitors, Customers, and Users of the Vectura platform.

1.2 Vectura Inc., with its registered office in Powell, Ohio, United States, is the responsible entity (data controller) for the collection and processing of personal data.

2. Information We Collect

2.1 Account information – such as name, email address, job title, and company details.
2.2 Usage information – data about how Users interact with the Platform, including access logs, feature usage, and device/browser type.
2.3 Payment information – billing details provided by Customers, processed securely by third-party providers (Vectura does not store complete credit card details).
2.4 Communications – information Users provide when contacting support, sales, or other teams.

3. How We Use Your Information

3.1 To provide, maintain, and improve the Vectura platform.
3.2 To process payments, manage subscriptions, and deliver invoices.
3.3 To provide support and respond to inquiries.
3.4 To send product updates, newsletters, or marketing communications (Customers may opt out at any time).
3.5 To comply with legal obligations and ensure platform security.

4. Sharing of Data

4.1 Vectura does not sell personal data.
4.2 Data may be shared with trusted service providers (e.g., hosting, payment processing, analytics) strictly for the purposes outlined in this Policy.
4.3 Data may be disclosed where required by law, regulation, or court order.

5. Data Retention

5.1 Personal data is retained only as long as necessary to provide services, comply with legal requirements, or resolve disputes.
5.2 Customers may request deletion of their data by contacting Vectura.

6. Security

6.1 Vectura implements appropriate technical and organizational measures to safeguard personal data against unauthorized access, loss, or misuse.
6.2 No system is completely secure; Customers are responsible for securing their own login credentials.

7. Your Rights

7.1 Depending on your jurisdiction, you may have rights to access, update, delete, or restrict the use of your personal data.
7.2 To exercise these rights, contact us at privacy@vectura.finance

Costa Mesa, Orange County, California, USA

York, North Yorkshire, UK

@ 2026 Love Warranty Limited. All rights reverved

Love Warranty provides technology, administration support, and warranty programme management services to motor dealers and partners. We are not a bank, insurer, financial institution, lender, or credit intermediary. Our services do not include regulated financial advice, consumer credit, payment processing, or the custody of client funds. Any warranty products managed through our platform are provided subject to the applicable terms, conditions, and eligibility criteria agreed between Love Warranty and the dealer or programme owner.

Access to the Love Warranty platform and related services is governed by our Terms of Use and Privacy Policy. Any customer or dealer data entered into the platform is processed in accordance with applicable data protection laws and stored using appropriate security controls. Love Warranty does not guarantee financial outcomes, programme performance, claim ratios, or compliance results arising from the use of the platform or our services.

Where third-party tools, systems, or integrations are used, these are provided “as is”, and Love Warranty accepts no responsibility for their availability, accuracy, or continued operation. Love Warranty does not provide accounting, tax, or legal services unless formally agreed under a separate written agreement. Dealers and programme owners remain responsible for ensuring the accuracy of their data, the suitability and pricing of their warranty programmes, and compliance with all applicable laws and regulations.

Insights, analytics, financial modelling, or guidance made available through the platform or consultancy services are intended to support decision-making only and should not be relied upon as professional advice. Any projections or performance indicators are illustrative and not guarantees of future results.

Love Warranty Limited is a United Kingdom registered company. For information relating to platform usage, warranties, dealer programmes, support, or data security, please contact our team or refer to our Help Centre.

Costa Mesa, Orange County, California, USA

York, North Yorkshire, UK

@ 2026 Love Warranty Limited. All rights reverved

Love Warranty provides technology, administration support, and warranty programme management services to motor dealers and partners. We are not a bank, insurer, financial institution, lender, or credit intermediary. Our services do not include regulated financial advice, consumer credit, payment processing, or the custody of client funds. Any warranty products managed through our platform are provided subject to the applicable terms, conditions, and eligibility criteria agreed between Love Warranty and the dealer or programme owner.

Access to the Love Warranty platform and related services is governed by our Terms of Use and Privacy Policy. Any customer or dealer data entered into the platform is processed in accordance with applicable data protection laws and stored using appropriate security controls. Love Warranty does not guarantee financial outcomes, programme performance, claim ratios, or compliance results arising from the use of the platform or our services.

Where third-party tools, systems, or integrations are used, these are provided “as is”, and Love Warranty accepts no responsibility for their availability, accuracy, or continued operation. Love Warranty does not provide accounting, tax, or legal services unless formally agreed under a separate written agreement. Dealers and programme owners remain responsible for ensuring the accuracy of their data, the suitability and pricing of their warranty programmes, and compliance with all applicable laws and regulations.

Insights, analytics, financial modelling, or guidance made available through the platform or consultancy services are intended to support decision-making only and should not be relied upon as professional advice. Any projections or performance indicators are illustrative and not guarantees of future results.

Love Warranty Limited is a United Kingdom registered company. For information relating to platform usage, warranties, dealer programmes, support, or data security, please contact our team or refer to our Help Centre.

Costa Mesa, Orange County, California, USA

York, North Yorkshire, UK

@ 2026 Love Warranty Limited. All rights reverved

Love Warranty provides technology, administration support, and warranty programme management services to motor dealers and partners. We are not a bank, insurer, financial institution, lender, or credit intermediary. Our services do not include regulated financial advice, consumer credit, payment processing, or the custody of client funds. Any warranty products managed through our platform are provided subject to the applicable terms, conditions, and eligibility criteria agreed between Love Warranty and the dealer or programme owner.

Access to the Love Warranty platform and related services is governed by our Terms of Use and Privacy Policy. Any customer or dealer data entered into the platform is processed in accordance with applicable data protection laws and stored using appropriate security controls. Love Warranty does not guarantee financial outcomes, programme performance, claim ratios, or compliance results arising from the use of the platform or our services.

Where third-party tools, systems, or integrations are used, these are provided “as is”, and Love Warranty accepts no responsibility for their availability, accuracy, or continued operation. Love Warranty does not provide accounting, tax, or legal services unless formally agreed under a separate written agreement. Dealers and programme owners remain responsible for ensuring the accuracy of their data, the suitability and pricing of their warranty programmes, and compliance with all applicable laws and regulations.

Insights, analytics, financial modelling, or guidance made available through the platform or consultancy services are intended to support decision-making only and should not be relied upon as professional advice. Any projections or performance indicators are illustrative and not guarantees of future results.

Love Warranty Limited is a United Kingdom registered company. For information relating to platform usage, warranties, dealer programmes, support, or data security, please contact our team or refer to our Help Centre.