Team & Culture

Team & Culture

3 Sept 2024

3 Sept 2024

8 min

8 min

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Celebrating One Year of Love Warranty

It’s hard to believe, but Love Warranty has officially turned one! Just 12 months ago, we embarked on this incredible journey with a simple yet powerful mission: to revolutionise the warranty industry. We are a team driven by a shared passion for cars and a commitment to providing unparalleled service to our customers. Today, as we look back on our first year, we are filled with pride at what we've achieved and excitement for what’s to come.

a man in a gray suit and white shirt
a man in a gray suit and white shirt
a man in a gray suit and white shirt

James Purcell

Managing Director

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It’s hard to believe, but Love Warranty has officially turned one! Just 12 months ago, we embarked on this incredible journey with a simple yet powerful mission: to revolutionise the warranty industry. We are a team driven by a shared passion for cars and a commitment to providing unparalleled service to our customers. Today, as we look back on our first year, we are filled with pride at what we've achieved and excitement for what’s to come.

A Year of Success and Growth

Our first year has been nothing short of remarkable. In just 12 months, we’ve partnered with over 60 independent car dealers, offering our innovative warranty solutions to customers across the nation. Together, we’ve sold more than 3,000 warranties, providing peace of mind to car owners from all walks of life. Our dedication to customer satisfaction is reflected in our 98% claims payout rate—a figure that speaks volumes about our commitment to our clients.

Behind these numbers is a team of 12 passionate individuals who have worked tirelessly to make Love Warranty the success it is today. We've grown so much that we recently opened a new office in Wakefield, providing us with the space we need to continue our expansion. Our revenue has already reached multiple seven figures, a testament to the trust our customers and dealers place in us.

The Love Bug and Our Birthday Barbecue Bash

This first year wasn’t just about business; it was about building a community. We celebrated our first birthday with a memorable barbecue, bringing together our clients, team members, friends, and family. It was a day filled with joy, laughter, and an impressive lineup of supercars, including Ferraris and Porsches. The star of the event was undoubtedly our new vehicle, affectionately dubbed the "Love Bug," which symbolises our commitment to going the extra mile—both literally and figuratively—for our customers.

What’s Next? The Future Looks Bright

As we move into our second year, we’re not just resting on our laurels—we’re gearing up for even greater achievements. Our goal is ambitious: to increase our revenue tenfold, expanding our reach and impact in the industry. To support this growth, we plan to open a second office and double our team from 12 to 24 members. With more hands on deck, we’ll be able to serve even more customers and dealers, ensuring that Love Warranty remains the go-to source for reliable, trustworthy warranties.

We’re also excited to announce that our fleet of Love Bugs will grow from 1 to 5, allowing us to connect with our clients and partners more effectively. But it’s not just about expanding our business; we’re also focused on building relationships. In the coming year, we’ll host our first customer events, creating opportunities to engage with our community and share our passion for cars and customer service. More to come on this soon… 🤐

Additionally, we’re committed to becoming the industry’s leading source of warranty information. We believe that an informed customer is a satisfied customer, and we’re dedicated to providing the resources and insights that our clients need to make the best decisions for their vehicles.

The Road Ahead

Our first year in business was just the beginning. The road ahead is filled with exciting opportunities, and we can’t wait to see what the next 12 months will bring. Thank you to our incredible team, our trusted dealers, and our loyal customers for making this journey possible. Together, we’re driving towards a future where Love Warranty sets the standard for excellence in the warranty industry.

Stay tuned—our next chapter is going to be even more amazing!

Looking for more? Dive into our other articles, updates, and strategies

Costa Mesa, Orange County, California, USA

York, North Yorkshire, UK

@ 2026 Love Warranty Limited. All rights reverved

Love Warranty provides technology, administration support, and warranty programme management services to motor dealers and partners. We are not a bank, insurer, financial institution, lender, or credit intermediary. Our services do not include regulated financial advice, consumer credit, payment processing, or the custody of client funds. Any warranty products managed through our platform are provided subject to the applicable terms, conditions, and eligibility criteria agreed between Love Warranty and the dealer or programme owner.

Access to the Love Warranty platform and related services is governed by our Terms of Use and Privacy Policy. Any customer or dealer data entered into the platform is processed in accordance with applicable data protection laws and stored using appropriate security controls. Love Warranty does not guarantee financial outcomes, programme performance, claim ratios, or compliance results arising from the use of the platform or our services.

Where third-party tools, systems, or integrations are used, these are provided “as is”, and Love Warranty accepts no responsibility for their availability, accuracy, or continued operation. Love Warranty does not provide accounting, tax, or legal services unless formally agreed under a separate written agreement. Dealers and programme owners remain responsible for ensuring the accuracy of their data, the suitability and pricing of their warranty programmes, and compliance with all applicable laws and regulations.

Insights, analytics, financial modelling, or guidance made available through the platform or consultancy services are intended to support decision-making only and should not be relied upon as professional advice. Any projections or performance indicators are illustrative and not guarantees of future results.

Love Warranty Limited is a United Kingdom registered company. For information relating to platform usage, warranties, dealer programmes, support, or data security, please contact our team or refer to our Help Centre.

Costa Mesa, Orange County, California, USA

York, North Yorkshire, UK

@ 2026 Love Warranty Limited. All rights reverved

Love Warranty provides technology, administration support, and warranty programme management services to motor dealers and partners. We are not a bank, insurer, financial institution, lender, or credit intermediary. Our services do not include regulated financial advice, consumer credit, payment processing, or the custody of client funds. Any warranty products managed through our platform are provided subject to the applicable terms, conditions, and eligibility criteria agreed between Love Warranty and the dealer or programme owner.

Access to the Love Warranty platform and related services is governed by our Terms of Use and Privacy Policy. Any customer or dealer data entered into the platform is processed in accordance with applicable data protection laws and stored using appropriate security controls. Love Warranty does not guarantee financial outcomes, programme performance, claim ratios, or compliance results arising from the use of the platform or our services.

Where third-party tools, systems, or integrations are used, these are provided “as is”, and Love Warranty accepts no responsibility for their availability, accuracy, or continued operation. Love Warranty does not provide accounting, tax, or legal services unless formally agreed under a separate written agreement. Dealers and programme owners remain responsible for ensuring the accuracy of their data, the suitability and pricing of their warranty programmes, and compliance with all applicable laws and regulations.

Insights, analytics, financial modelling, or guidance made available through the platform or consultancy services are intended to support decision-making only and should not be relied upon as professional advice. Any projections or performance indicators are illustrative and not guarantees of future results.

Love Warranty Limited is a United Kingdom registered company. For information relating to platform usage, warranties, dealer programmes, support, or data security, please contact our team or refer to our Help Centre.

Costa Mesa, Orange County, California, USA

York, North Yorkshire, UK

@ 2026 Love Warranty Limited. All rights reverved

Love Warranty provides technology, administration support, and warranty programme management services to motor dealers and partners. We are not a bank, insurer, financial institution, lender, or credit intermediary. Our services do not include regulated financial advice, consumer credit, payment processing, or the custody of client funds. Any warranty products managed through our platform are provided subject to the applicable terms, conditions, and eligibility criteria agreed between Love Warranty and the dealer or programme owner.

Access to the Love Warranty platform and related services is governed by our Terms of Use and Privacy Policy. Any customer or dealer data entered into the platform is processed in accordance with applicable data protection laws and stored using appropriate security controls. Love Warranty does not guarantee financial outcomes, programme performance, claim ratios, or compliance results arising from the use of the platform or our services.

Where third-party tools, systems, or integrations are used, these are provided “as is”, and Love Warranty accepts no responsibility for their availability, accuracy, or continued operation. Love Warranty does not provide accounting, tax, or legal services unless formally agreed under a separate written agreement. Dealers and programme owners remain responsible for ensuring the accuracy of their data, the suitability and pricing of their warranty programmes, and compliance with all applicable laws and regulations.

Insights, analytics, financial modelling, or guidance made available through the platform or consultancy services are intended to support decision-making only and should not be relied upon as professional advice. Any projections or performance indicators are illustrative and not guarantees of future results.

Love Warranty Limited is a United Kingdom registered company. For information relating to platform usage, warranties, dealer programmes, support, or data security, please contact our team or refer to our Help Centre.