Terms of Use

About these terms

These terms govern use of the public Love Warranty website. They do not replace the terms of a warranty policy, dealer programme, platform account, service agreement or other contract. If there is a conflict, the specific contract governing that product or service takes priority.

Love Warranty Limited is registered in England and Wales under company number 07803545. By using this website, you agree to use it lawfully and in accordance with these terms.

Website information

We aim to keep website information clear and current, but general pages cannot describe every warranty, exclusion or commercial arrangement. Content is provided for general information and is not a binding offer, insurance advice, legal advice, tax advice or a substitute for the documents governing a particular warranty or programme.

Warranty and dealer services

Availability, eligibility, cover, limits, exclusions, claim requirements and prices depend on the applicable policy or agreement. A website description does not extend or amend that document.

Do not authorise repairs or assume a claim is accepted until the process in the applicable warranty terms has been followed and the required approval has been given.

Acceptable use

• Do not misuse, disrupt, probe or attempt unauthorised access to the website or connected systems.
• Do not submit false, unlawful, harmful or infringing material.
• Do not use automated methods to overload, scrape or interfere with the service.
• Do not impersonate another person or misrepresent your authority.

Intellectual property

The website, trade marks, branding, design, software and original content are owned by or licensed to Love Warranty. You may view and print reasonable extracts for personal or internal business reference. You may not reproduce, sell, modify or commercially exploit them without permission, except where law expressly permits.

Third-party services and links

The site may link to or embed services operated by others. Those services have their own terms and privacy practices. We are not responsible for their availability or content, although this does not exclude responsibility that law does not allow us to exclude.

Availability and changes

We may update, suspend or withdraw parts of the public website without notice. We do not promise uninterrupted or error-free availability. We may revise these terms when the website, services or law changes. The updated terms apply from the date shown above.

Liability

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Subject to that, we are not liable for losses caused by reliance on general website content, events outside our reasonable control, or a visitor's misuse of the site. Any liability connected with a warranty, dealer programme or paid service is governed by the specific contract that applies to it.

Privacy

Our Privacy Policy explains how we handle personal information collected through the public website. Our Cookie Policy explains optional browser technology and how to change your choice.

Governing law

These website terms are governed by the laws of England and Wales. The courts of England and Wales have jurisdiction, subject to any mandatory rights a consumer has to bring a claim in another part of the United Kingdom or in the country where they live.